The Web portal offers public information on its public portal pages.
Click on any top or bottom navigation link to access public page information.
Welcome to the ACS Medical Bill Processing Web Portal. ACS and the Office of Workers' Compensation Programs (OWCP) are confident that you will find the ACS Medical Bill Processing Web Portal a great resource. The purpose of the ACS Medical Bill Processing Web Portal is to provide you with access to OWCP-related information via the Internet, making it a fast and convenient resource. This information covers many subject areas, including but not limited to the following:
On-line Bill Entry for Field Nurses and Vocational Rehabilitation Counselors
On-Line Web Bill Processing for OWCP Users
Claimant, Provider, and Federal Agency Interactive Inquiries
Public Portal Content
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The Web portal offers public information on its public portal pages. |
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Click on any top or bottom navigation link to access public page information. |
The ACS Medical Bill Processing Portal was designed to complement the OWCP Medical Bill Processing System that currently administers the Federal Employers Compensation Act (FECA), Division of Energy Employees Occupational Illness Compensation (DEEOIC), and Division of Coal Mine Workers' Compensation (DCMWC) programs for the Department of Labor. This website provides continuous internet access to OWCP information, programs and services.
The ACS Medical Bill Processing Portal is available to the general public, OWCP claimants, authorized OWCP providers, and authorized OWCP employees as well as ACS Fiscal Agent Services (FAS) employees. Public areas of the portal offer general information that does not require a User ID or password. Examples of public pages are the FAQ or the ACS Contact Information pages.
Restricted pages, such as those pages offered to provider and agency users, require a User ID and password; claimants are required to enter certain identifiable criteria that are then authenticated to allow access to the restricted features. A few examples of restricted features are the Bill Status Inquiry and Medical Authorization Inquiry.
Providers, claimants, and federal agency users use the following URL: http://owcp.dol.acs-inc.com. Users of this site are able to see all public information yet are also able to perform inquiries; providers can also submit contract nurse and vocational rehabilitation counselor Web-based bills.
ACS as well as OWCP staff, which includes District Office users as well as upper level OWCP management individuals, use the following URL, http://owcpstaff.dol.acs-inc.com
ACS offers Web-based functionality to the OWCP program. The portal provides the following key features:
Bill Status Inquiry - Interactive inquiry allowing authorized users to inquire on the status of a bill.
Medical Authorization Inquiry - Interactive inquiry allowing authorized agency users to inquire on the status of medical authorizations.
Payment Inquiry - Interactive inquiry allowing authorized providers to inquire on their three most recent payments.
Claimant Eligibility Inquiry - Interactive inquiry allowing authorized users to inquire on a claimant's eligibility for medical and prescription services.
Provider Enrollment Status Inquiry - Interactive inquiry allowing provider users to inquire on the status of their enrollment in OWCP programs.
Web-based Bill Entry - Online bill entry for Vocational Rehabilitation counselors as well as Field Nurses enrolled in the FECA program.
Bill Processing - Reviewing of online bills by the FECA District Offices for Vocational Rehabilitation counselor and Field Nurse bills.
Medical Authorization Request Entry - Online medical authorization request entry for FECA and DEEOIC provider users.
The Web portal does not disclose any confidential provider- or claimant-related data on its Web pages. Private Web pages are accessible only by authorized users and may contain protected provider and claimant health care information.
The Web portal offers restricted-access features requiring a User ID and password to access restricted information. Non-restricted pages are public pages accessible by anyone. Please note that the word "public” in reference to the portal’s functionality is not synonymous with “non-secure.” Rather, public pages of the Web portal are those that are available to all users. Therefore, some pages that are considered public are also secure and employ 128-bit encryption with SSL v3.0, such as the Web portal’s Web Account Registration pages.
General content is public portal content that is non-interactive. Examples of general portal content pages are:
FAQ (Frequently Asked Questions)
All public Web portal pages include links to the websites, as well as links to the home pages for the OWCP programs of FECA, Black Lung, and Energy, where users may review program and policy information as well as links to other sites specified by OWCP.
From the Home page, a section called “Latest Developments!” displays announcements and other recent updates.
Below is an illustration of the Web portal’s Home page:
This page provides contact information for services ACS offers to help administer the OWCP program for OWCP. Information such as phone numbers, addresses and fax numbers for services as customer service, provider enrollment and adjustment requests, are provided to the user.
To view program-specific Contact Information, users may select a program from the drop down list available in the bottom portion of the page.
This page provides OWCP providers with answers to frequently asked questions about the ACS Web Bill Processing Portal.
From the Forms and Links page, various forms are available for viewing and downloading. Available forms include: Provider Enrollment forms, Provider Billing Instructions, EFT forms, EDI Enrollment forms, trading partner agreement forms, OWCP-1500, UB-92, Medical Travel Refund Request (OWCP-957), Claimant Medical Reimbursement, dental forms and medical authorization request forms.
The Web portal provides access to X12 Companion Guides through ACS Gateway Services, Inc. By clicking on the EDI Information hyperlink, the user is redirected to the ACS Gateway Services, Inc. website where the guides can be viewed.
To facilitate ease-of-use, document files are provided in convenient Adobe® Portable Document Format®
(PDF) or zipped PDF format.
Also provided on the Forms and Links page are hyperlinks to web pages maintained by each OWCP program.
The Online Security page details the security standards maintained by the Web portal.
The Browser Compatibility page informs users of the Web portals’ browser requirements such as the ability to support 128-bit encryption used for secure portal functions as well as what versions of browsers are required.
The Terms of Usage page details the usage agreements between the Web portal and its users.
